Permissions
Permissions allow you to provide granular access to the system.
Permissions can be set on a team or individual level.
- For team-level permissions, every agent on the team has the same permissions.
- Agent-level (individual) permissions provide permissions for only a single agent. It's also possible to use agent-level permissions to add unique permissions to a team member.
Individual permissions are visible for yourself in your Profile > Permissions:
![Screen Shot 2023-01-09 at 3.44.01 PM.png 1524](https://files.readme.io/becd9f7-Screen_Shot_2023-01-09_at_3.44.01_PM.png)
And for all agents (if you have admin access) in User Management > Agents:
![Screen Shot 2023-01-09 at 3.46.20 PM.png 1523](https://files.readme.io/dfd4889-Screen_Shot_2023-01-09_at_3.46.20_PM.png)
![Screen Shot 2023-01-09 at 3.46.26 PM.png 1523](https://files.readme.io/a23c43a-Screen_Shot_2023-01-09_at_3.46.26_PM.png)
Team permissions (if you have admin access) are found in User Management > Teams:
![Screen Shot 2023-01-09 at 3.47.13 PM.png 1523](https://files.readme.io/02a36c5-Screen_Shot_2023-01-09_at_3.47.13_PM.png)
![Screen Shot 2023-01-09 at 3.47.28 PM.png 1523](https://files.readme.io/e1b8413-Screen_Shot_2023-01-09_at_3.47.28_PM.png)
Unit21 recommends using team permissions
Team-level permissions reduce manual labor and make changes much less error prone. It is easy to extend or limit a teams permissions, rather changing many accounts, you only need to change the team account.
Furthermore, team permissions let you create a standard set of custom roles.
Updated 8 months ago