- Head over to System.
- Open the Teams tab:
- Select the team of your choice from the page.
- In the Summary tab, you can see a list of all agents on the team.
- To add an agent, simply use the + Add Agents button on the upper right hand side of the page:
- To delete an agent, select the agent from the list and click the Remove Agents button:
- In the Settings tab, granular Alert permissions can be set:
Allowed Tags -- Agents on the team will only be allowed to see alerts with these tags
Alert Assignment Tags -- Agents on the team will only be assigned alerts with these tags
Default team for self sign up -- New Agents will be automatically assigned to this team
Allow deploying and deactivating rules -- Agents can deploy rules that have been validated, and deactivate currently active rules in the system.
Allow creating new tags -- Agents can create new tags in the dashboard.
Allow editing existing tags -- Agents can change the type or name (type:name) of existing tags in the dashboard.
Allow viewing unassigned alerts in lists and tables -- Agents can view the high level details (i.e. title, id, description) of any alerts, even alerts not assigned to them, in tables and lists (i.e. the alert sidebar list).
Allow viewing unassigned alert details -- Agents can view all the alert details of any alert, even alerts not assigned to them.
Allow agent to assign themselves unassigned alerts -- Agents can assign any alert from the Assignments page to themselves.
Allow agents to assign other agents unassigned alerts -- Agents can assign any alert from the Assignments page to other agents, not including themselves.
Allow viewing entities that are not associated with an agent's assigned alerts in lists and tables -- Agents will be able to view these details in any table or list.
Allow viewing entity details that are not associated with an agent's assigned alerts -- Agents will be able to go any entity page to view all information related to that entity
Limit the number of alerts assigned to an agent -- Agents have a specified limit of the number alerts they can be assigned at any given time.
- In the Permissions tab, Dashboard level permissions can be addressed for this team:
Please see the Permissions section for more information.
Updated 5 months ago