How to bulk export Cases
![ezgif-2-3fb8339361.gif 800](https://files.readme.io/1bb9020-ezgif-2-3fb8339361.gif)
Cases can be exported in bulk if needed. This can only be done by an Administrator (an agent with the appropriate permissions).
- Head over to the Cases page.
- Go to the Admin tab:
![Screen Shot 2022-06-16 at 1.38.19 PM.png 1600](https://files.readme.io/8cfcf46-Screen_Shot_2022-06-16_at_1.38.19_PM.png)
- Select the cases you want to export from the table. It is possible to select the entire table:
![Screen Shot 2022-06-16 at 1.38.32 PM.png 1600](https://files.readme.io/4828433-Screen_Shot_2022-06-16_at_1.38.32_PM.png)
- You also have the option to select ALL cases:
![Screen Shot 2022-06-16 at 1.38.36 PM.png 1600](https://files.readme.io/f63e98d-Screen_Shot_2022-06-16_at_1.38.36_PM.png)
- Click the Export button, a prompt will pop-up:
![Screen Shot 2022-12-02 at 9.51.14 AM.png 2113](https://files.readme.io/7e84a81-Screen_Shot_2022-12-02_at_9.51.14_AM.png)
Exports are supported in Excel (XLSX) and CSV format.
- The exports are available in Reporting > File Exports:
![Screen Shot 2022-06-16 at 1.38.56 PM.png 1600](https://files.readme.io/416a14e-Screen_Shot_2022-06-16_at_1.38.56_PM.png)
The download button will immediately download the file to your Downloads folder but you may need to wait until the status is READ_FOR_DOWNLOAD
:
- If you selected Receive in Email in the prompt, the file will also be sent to your email.
It may take a few hours to receive your download.
Updated 8 months ago