How to setup Dispositions
To setup dispositions:
- Go to the Workflows > Dispositions tab in your Dashboard:
![Screen Shot 2022-09-04 at 4.44.23 PM.png 2868](https://files.readme.io/782046a-Screen_Shot_2022-09-04_at_4.44.23_PM.png)
By default, all of your dispositions will be unknown.
- Click + Create Disposition:
![Screen Shot 2022-09-04 at 4.45.29 PM.png 2866](https://files.readme.io/7446fa3-Screen_Shot_2022-09-04_at_4.45.29_PM.png)
- Name the disposition and choose a category:
![Screen Shot 2022-09-04 at 4.45.57 PM.png 2866](https://files.readme.io/e2e31db-Screen_Shot_2022-09-04_at_4.45.57_PM.png)
DISPOSITION NAMES DO NOT SUPPORT UNDERSCORES.
- Click Create Disposition:
![Screen Shot 2022-09-04 at 4.46.53 PM.png 2866](https://files.readme.io/0a428a2-Screen_Shot_2022-09-04_at_4.46.53_PM.png)
If you want to edit an existing disposition, simple click the edit button it the ... menu.
Please note that any updated name or classification in your system will affect all existing cases and alerts.
![Screen Shot 2023-02-08 at 6.01.15 PM.png 1772](https://files.readme.io/0204c81-Screen_Shot_2023-02-08_at_6.01.15_PM.png)
- Accept the prompt:
![Screen Shot 2023-02-08 at 6.01.18 PM.png 1772](https://files.readme.io/fd70bb3-Screen_Shot_2023-02-08_at_6.01.18_PM.png)
- Ensure the disposition has been updated:
![Screen Shot 2023-02-08 at 6.01.30 PM.png 1772](https://files.readme.io/0c9b261-Screen_Shot_2023-02-08_at_6.01.30_PM.png)
Updated 8 months ago