How to test webhooks

To test the Unit21 webhooks, we recommend two actions.

First, use a tool like RequestBin or Webhook.site to test that webhooks are being generated by Unit21 correctly.

Second, use the Test feature in the Unit21 dashboard to send a dummy message to the URL of your choice.

Let's begin by creating a webhook in the Dashboard.

1. Open up the site: https://webhook.site/:

2. Copy-paste (save) the generated URL.

In our example: https://webhook.site/544e1f3c-d90e-469a-a6c9-786e300c7062.

3. Head over to Workflows > Webhooks:

2. Create the webhook of your choice with the generated URL and add all the events desired:

3. Once the webhook is created, use the Send Test button:

4. Check in the webhook.site that the test was received correctly:

Now you can replace the URL with the site of your choice.

You can also trigger case actions to view real webhook messages. In this case, a case has been closed: