Webhooks are a way Unit21 can send automated messages or information to you. It's how Unit21 tells you (aside from email and slack notifications) that an alert has been created or an action has been triggered.

Webhooks are a simple way your online accounts can "speak" to one another and get notified automatically when something new happens.

For example, Unit21 can send your App a webhook when a case has been closed to automatically ban the "bad" user.



Webhooks are one directional.

You can't reply to a webhook. It is a one-way message. You can, however, use it to trigger actions in apps that can consume the webhook message.

From the Workflows > Webhooks page, you can configure what events trigger a webhook, along with the endpoints where notifications are sent:


For example, this webhook sends notifications to www.test.com about any alert created: