Contact Support

There are three main channels for support at Unit21:

Ask a Question

Don't forget to use the search feature of our documentation to look for answers to your questions.
If you have a question you cannot find the answer to, please email your Unit21 representative.

File a Ticket

If you have any issues with our product or you want to file a bug, you have two options:

  1. Email [email protected]
  2. File a ticket on Zendesk

Request a Product Feature

If you want to submit a feature request go to


Support & Service Level Agreement

You can review our SLA here.