Contact Support

There are three main channels for support at Unit21:

Ask a Question


Don't forget to use the search feature of our documentation to look for answers to your questions.
If you have a question you cannot find the answer to, please email your Unit21 representative.

File a Ticket


If you have any issues with our product or you want to file a bug, you have two options:

  1. Email [email protected]
  2. File a ticket on Freshdesk

You can learn more in the Submit a Ticket section.

Request a Product Feature


If you want to submit a feature request for our product, please see this article to Request A New Feature.

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Support & Service Level Agreement

You can review our SLA here.